Refund Policy

Last updated: November 2025

At Centrpeace Creations, we want you to love your artwork and merchandise! If you’re not completely satisfied with your purchase, here’s our policy on refunds and returns.

1. Eligibility for Returns

• We accept returns for items that are damaged, defective, or not as described.

• To be eligible for a refund, you must contact us within 7 days of receiving your order.

2. How to Request a Refund or Return

• Please email us at ryanbelles@centrpeacecreations.com with:

  • Your order number

  • Details of the issue

  • Photos of any damaged or defective items (if applicable)

• We will review your request and respond within 2 business days.

3. Refunds

• Approved refunds will be processed to the original payment method.

• Refunds may take 5–10 business days to appear on your account, depending on your bank or payment provider.

4. Exchanges

• At this time, we do not offer direct exchanges. If you’d like a different item, please request a refund and place a new order.

5. Shipping for Returns

• Customers are generally responsible for return shipping costs unless the item was damaged or defective.

• Please use a trackable shipping method for returns, as we cannot guarantee receipt of items sent back.

6. Non-Returnable Items

• Customized or personalized items may not be eligible for a refund, unless they arrive damaged or defective.

7. Contact Us

If you have any questions about refunds, returns, or exchanges, please reach out to us:
📧 Email: ryanbelles@centrpeacecreations.com